Privacy Policy

Privacy Policy

Website: The Kolam Stencils Effective Date: August 18, 2026

At The Kolam Stencils, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

When you visit our Website or place an order, we may collect the following information:

• Personal details: Name, email address, phone number, shipping and billing address.
• Order information: Products purchased, order history, and payment details (processed securely through our payment partners; we do not store your card or banking information).
• Technical information: IP address, browser type, device information, and browsing behavior on our Website, collected through cookies and similar technologies.
• Communication data: Any information you share with us via email, WhatsApp, contact forms, or customer support.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including shipping and delivery.
• Communicate with you regarding your orders, queries, or support requests.
• Send updates, offers, or promotional messages (only if you have opted in).
• Improve our Website, products, and overall customer experience.
• Prevent fraud and ensure the security of our Website and transactions.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Shipping and courier partners, to deliver your orders.
• Payment gateway providers, to securely process transactions.
• Service providers who help us operate our Website (e.g., hosting, analytics), under strict confidentiality obligations.
• Legal authorities, if required by law or to protect our rights.

4. Cookies

Our Website may use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect certain features of the Website.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal or contractual obligations.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies separately.

8. Children’s Privacy

Our Website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

The Kolam Stencils 📞 Phone: +91 73392 32586 📧 Email: thekolamstencilsfactory@gmail.com